RETURNS POLICY

Our customers’ happiness is our first priority. We want you to love your Howling purchase as much as we loved making it for you!

 

If you aren’t satisfied with your product, we will always replace, exchange, or provide 100% refund to you within the first 30 days of purchase. 

 

Just email us or fill out the contact form with:

  • your order number

  •  preferred refund method

  • shipping address

We’ll email you a shipping label that you can print out and attach to the box you’re sending back to us. 

 

Broken or damaged items:

We package all of our shipments with plenty of protective recyclable packing materials, but in the event that your Howling purchase arrives damaged, we will send you a replacement at no additional cost. 

 

Just email us or fill out the contact form with:

  • your order number

  • images of the damaged item(s) in their original packaging

We will reach out to confirm a replacement shipment. 

 

Not happy with your Howling piece? Help us do better for you! Let us know what we can improve about our products and operation below:

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© 2023 by The Howling Fern

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